有利可圖的旅遊業 | Profitable Travel Industry

互聯網改變了我們這個行業。
然而, 很多其他國家都指出, 大部分顧客都會使用旅遊代理商所提供的行程選擇及服務。
航空公司能充分利用互聯網的同時, 亦需尊重旅遊代理的角色
與此同時, 旅遊代理商亦需重新考慮現有的經營模式及制定各項收費策略
單一代理商的獨立行動未必可推動改變, 但透過團結整個業界的力量一起推動便能成功

我的出境旅遊具體方案

• 改善市場環境
• 收緊旅遊代理商的審批準則
• 香港與國內的旅遊代理商享有同等權利
• 減低旅遊徵費並擴大覆蓋範圍至航空公司
• 減低各項註冊費用
• 加強航空公司及代理商的伙伴關係
• 保障代理商的權益及利潤收益
• 給予代理商比互聯網更優惠的票價
• 提供於GDS取消訂票的清晰指引

• 教育市民大眾有關收取旅遊代理服務費的原因
• 訂位及售票
• 燃油附加費
• 信用咭簽賬手續費
• 代辦簽証手續費
• 再確認及重新訂位
• 更改行程
• 代辦飛行奬賞換領
• 安排地接服務
• 酒店預訂
• 售後退款
• 處理投訴及索償

請不要被任何人影響你的決定, 你的一票非常寶貴。
不偏不倚, 無畏無懼, 選出真正為業界謀福利的代表
9月7日請投司馬文一票

媒體總結
*新* 香港電台第三台《Backchat》節目主持褚簡寧 9月3日早上8時30分-9時30分
香港電台電視論壇
香港電台論壇

The internet is changing our industry.

Other countries show that many customers want the service and choice offered by their agents.
As airlines learn how to use the internet, they need to respect the role of the travel agent.
And travel agents will need to rethink their business model and charge fees for their services.
No agent can do this on their own, but we can do this together as an industry.

My platform

• Improve market environment
  
  • Stringent criteria for new travel agencies entering the industry
    
  • Equal rights for Hong Kong and Mainland travel agents
    
  • Reduce tour levy and expand coverage to include airlines
    
  • Reduce registration fees
    
• Improve partnership between airlines and agents
  
  • Protecting agent's interests and profit margi
    
  • Airlines to favour agents over internet for promotion fares
    
  • Clear guidelines on GDS policy for cancelled bookings
    
• Educate the public that travel agents charge for their services
  
  • Reservation and ticketing
    
  • Fuel surcharge
    
  • Credit card payments
    
  • Visa handling
    
  • Reconfirmation and revalidation
    
  • Rerouting
    
  • Frequent flyer redemption tickets
    
  • Land operations
    
  • Hotel bookings
    
  • Ticket refunds
    
  • Complaint and claim handling
    

Whoever you promised your vote – think again
Vote without fear or favour: Vote for results
Vote Paul Zimmerman on September 7

Watch and listen to debates online
*new* RTHK Radio 3 Backchat with Michael Chugani (English) Wed 3 Sept 8:30– 9:30am
RTHK Podcast (English)
RTHK TV (mixed, with Chinese subtitles)
RTHK Radio 1 (Chinese only)